Refund policy

Refund policy

We want you to be happy with your purchase from Sasha’s Atelier. Because most of our fabrics are cut to order, we have a limited return policy.

Fabrics that have been cut, measured, or customized specifically for your order are final sale and cannot be returned or refunded, unless they arrive damaged or defective.

If you are unsure about the color, texture, or quality, we highly recommend ordering a fabric swatch before placing a full order. This helps ensure the fabric meets your expectations.

To be eligible for a return (for eligible items such as ready-made products), the item must be unused, in its original condition, and returned within 30 days of delivery, with proof of purchase.

If your item arrives damaged or incorrect, please contact us within 3 days of delivery at
sashasatelier@gmail.com
and include your order number and photos of the issue. We will gladly assist you.

Return shipping costs are the responsibility of the customer unless the return is due to our error.

Return address:
315 N Railway St, Morden, MB R6M 1M8, Canada

If you have any questions, we are always happy to help.